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Customer Care

Autocom Facility '1661'

With this facility, MTNL can now fax a form at the customer's request with Autocom.Any subscriber wishing to receive the following forms can do so by sending the request by fax between 10.00 hrs. and 17.00 hrs on all working days. The relevant form will then be faxed to them.

The list of application forms made available by Autocom are:

    • Shifting of telephone/telex connection within the city.
    • Shifting of telephone to other cities.
    • Transfer of telephone/change of name.
    • Safe custody of telephone.
    • Resetting of STD/ISD dynamic lock.
    • Provision of Phone Plus facilities.

 

 

 
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