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Customer Care
FAQs - INTERNET SERVICES
  How do I renew my account ?
  • To get your account renewed, you have to fill up ISP-II form, which you can download, from MTNL, Delhi web site http://delhi.mtnl.net.in/forms/internet/isp2.htm . or receive from any of Sanchar Haat. You can submit it to any of the Sanchar Haat of MTNL, Delhi, along with the draft of required amount.
  • For further details visit our website at http://delhi.mtnl.net.in/commercial/internet_tariff.htm
  •  
      What are the latest tariffs for internet service ?
    Internet services have been defined under three categories, namely:
    Category A - Dialup Services - For more details visit us at http://delhi.mtnl.net.in/commercial/ internet_tariff.htm
    Category B - Internet Leased Line Services -For more details visit us at http://delhi.mtnl.net.in/commercial/internet_tariff2.htm
    Category C - Web Hosting Services - For more details visit us at http://delhi.mtnl.net.in/commercial/internet_tariff3.htm
     
    For further details visit us at http://delhi.mtnl.net.in/commercial/internet_tariff.htm
     
      What is Sanchar Haat ?
     
    The 'Sanchar Haat' has been opened on the concept to provide a total telecom solution and an instant connectivity to basic telephone services, value added and new services, turning all this into a shopping experience.
    One of the unique features of 'Sanchar Haat' is to provide liberty to the customers to select a telephone instrument and a telephone number of their choice. The phone book ‘99 is also provided in advance. MTNL will try to provide the telephone connection within a week's time. In case of any delay in the provisioning of the telephone connection please contact the 'Sanchar Haat' free-phone telephone numbers only. Registration of other services can also be made in the 'Sanchar Haat'.
    For further details visit us at http://delhi.mtnl.net.in/customer/telemart.html
     
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