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Customer
Care |
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FAQs
- BASIC SERVICES |
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What
are the types of new telephone connections that are
available for short duration? How quickly can I get a
telephone connection for short duration?
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A:
There are tow types of short duration telephone
connection available, these are tabulated below:
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| Type
of Connection |
Eligibility |
Duration |
Security
Deposit for local (Rs.) |
Install.
Charges (Rs.) |
Rental
(Rs.) |
Remarks |
| Casual
Telephone |
Sanctioned
for purely casual Requirements such as
social/religious functions, marriages,
exhibition, conferences, etc. |
1
to 10 days |
2000 |
150 |
250 |
Application
to the Area GM of the respective exchange. No
Free calls allowed. |
| 11
to 20 days |
2000 |
150 |
500 |
| 21
to 30 days |
2000 |
150 |
750 |
| Security
deposit for STD Rs.5000/- ISD RS.10,000/- |
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Can
I change my category, name, address, and constitution
before getting a connection?
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A
: Yes, the details are tabulated below :
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| Sl.No. |
Nature
of Request |
Permissible
or Not Processing Fee(Rs.) |
Processing
Fee (Rs.) |
Remarks |
| 1. |
Change
in address before issue of OB and after issue of
OB. |
Yes |
NIL |
Apply
at area CSC on plain paper with registration
details and OB number, if issued. |
| 2. |
Any
Change in the incumbency of the signatory/
constitutions |
Yes
(Change will be allowed after due verification) |
NIL |
Apply
to area CSC on a plain paper. |
| 3. |
Change
in category. |
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Apply
to area CSC on plain paper with registration
details, OB number if issued, along with:
1. Registration cum Demand Note Slip.
2. Cheque / DD/Pay Order of due difference of
registration fee. |
| a) |
From
OYT to Non- OYT |
No |
- |
| b) |
Tatkal
to OYT/Non- OYT |
No |
- |
| c) |
Non
-OYT or Tatkal |
Yes |
50/- |
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Can
I cancel the registration before I get the connection?
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A: Yes,
an application may be submitted on plain paper to area
CSC signed by the original applicant along with the
Registration Cum Demand Note Slip in original to get
your registration fee refunded.
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